Catholic Relief Services (CRS) is a US – based humanitarian and development organization working in over 100 countries around the world to assist people victims of disasters, people in need and the disadvantaged regardless of race, belief or nationality. CRS has been operating in Indonesia since 1957 under the Memorandum of Understanding with the Ministry of Social Affairs to provide both humanitarian response and long-term development to the most vulnerable communities. CRS Indonesia's current strategy includes emergency preparedness and response, disaster risk reduction, and integrated agriculture and livelihoods.
CRS/Indonesia is currently looking for Human Resources Officer, Job Code: HRO. The position will be based in Jakarta and report to Operations Manager.
Job Summary:
You will help coordinate and support the execution of the Country Program (CP) HR strategy and operational plans in support of high-quality programs serving the poor and vulnerable. You will provide responsive, high-quality service to address HR programs, services and operations needs in all or some of the areas of recruitment, staff development, performance management, employee relations, compensation and benefits, onboarding/orientation, policies, staff care, and employee administration.
Roles and Key Responsibilities:
· Provide support to the Operation Manager or Deputy Country Manager in his/her responsibilities with regard to the overall management of HR programs and services in the CP.
· Help coordinate and support HR processes, activities, and service delivery, to ensure they meet latest agency, donor, and local legal requirements and standards and reflect best practices.
· Assess service needs and provide quality process services and advice to support managers in their daily staff management responsibilities.
· Collect and organize input on HR processes and policies and participate in the review and update of various systems, manuals, guidelines, and tools.
· Support professional development needs assessment and help ensure the provision of precise development programs for CRS staff and partners.
· Maintain record keeping through personnel files and/or HRIS that adheres to required CRS, donor, and local law regulations. As needed provide support on analytical reports on HR-related data, metrics and trends to support decision-making, workforce planning and development.
Basic Qualifications
· Bachelor's degree in human resources management or business administration is required. Additional relevant experience and completion of HR certification or courses may substitute for some education.
· Minimum of three years' work experience in HR, preferably with an International or local NGO and good knowledge of HR best practices and standards.
· Experience with and knowledge of employment laws, regulations, policies, principles, concepts, and practices. Good understanding of the local labour law.
Required Languages - Proficiency in English, both oral and writing. (mandatory)
Travel - CRS Indonesia office is in Jakarta, with programs implemented in Jakarta Greater areas, West Java, and East Nusa Tenggara provinces. CRS also has staff based in the program areas of West Java and East Nusa Tenggara, therefore, HR Officer may be assigned to travel to the program areas if and when needed. In the event of a CRS emergency response, all CRS Indonesia staff may be requested to travel to CRS project areas if necessary and/or deployed to other parts of the country.
Knowledge, Skills and Abilities
· Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
· Strong customer service ethic and abilities
· Very good planning, coordinating, and organizing skills.
· Able to maintain confidential information.
· Proactive, resourceful, solutions-oriented and results-oriented
· Excellent communication and interpersonal skills
Preferred Qualifications
· Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, HRIS.
· Supervisory experience would be a plus.
Agency REDI Competencies (for all CRS Staff):
Agency competencies clarify expected behaviours and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfil his or her responsibilities and achieve the desired results. This includes:
· Personal Accountability – Consistently takes responsibility for one's own actions.
· Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
· Builds and Maintains Trust - Shows consistency between words and actions.
· Collaborates with Others – Works effectively in intercultural and diverse teams.
· Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.
Agency Leadership Competencies:
· Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
· Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
· Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.
Supervisory Responsibilities: None
Key Working Relationships:
Internal : Operation Manager, Deputy Country Manager, Finance Manager, Program Managers, Regional People Resources Officer; HQ HR,
External : Partners, Government officials as applicable, others.
CRS encourage qualified candidates to apply regardless of religion, race, gender, sexual orientation or disability, all recruitment practice and procedure reflect CRS commitment to protection children and vulnerable adult from abuse.
Only applications that meet the above qualifications will be shortlisted. All applications and CVs should be sent by email to CRS Indonesia at Indonesia_HR@crs.org before June 8th, 2024, with the Job Code and Applicant Name in the subject.
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS' processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS' talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.
"Only short-listed candidates will be invited via e-mail/phone for Interview"
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