The Wildlife Conservation Society (WCS) has a distinguished history of experts exploring and saving wildlife in some of the most remote and wild places remaining on Earth. WCS Indonesia Program (WCS-IP) has significantly grown over the last decades, and contributed substantially in supporting the Government of Indonesia (GoI), particularly Ministry of Environment and Forestry (MoEF) in conserving Indonesia's biodiversity. WCS-IP currently has programs focusing on landscape/seascape conservation, species conservation actions and engaging local communities.
PURPOSE OF JOB:
Under the general direction of the Operations Director, the IT Coordinator will be responsible for coordinating, planning, and leading computer-related activities in an organization. They help determine the IT needs of an organization and are responsible for implementing computer systems to fulfill the organization's information systems requirements.
The IT Coordinator will also become the point of contact for WCS Indonesia Program to coordinate all IT/network service/computer system management matter with WCS Global office, to ensure IT compliance and safety network.
MAIN RESPONSIBILITIES:
1. WCSIP IT Inventory Management
- Responsible for the daily and long-term asset management of IT computer hardware (computer, laptop, printer, camera, GPS and others IT equipment) and software (license) within the organization.
- Responsible in forming IT procurement strategies and system to optimize technology spend across the organization and in accordance with the organization needs.
- Monitoring, maintenance and decommissioning of IT assets including software and hardware.
- Developing and implementing procedures for tracking company assets to oversee quality control throughout their lifecycles.
- Maintaining a seamless transition from the beginning of IT asset procurement, distributions of IT assets to the retirement of end of life assets.
- Tracking progress and follow-up of issues and giving assistance with troubleshooting and resolution of technical IT asset issues.
2. IT technical Infrastructures
- Performing support in setting and configuring IT peripherals such as hardware and software system, repairing and replacement IT equipment, and providing daily assistance for WCS Indonesia staff.
- Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware within the organization.
- Designing, implementing and managing the network infrastructure, including components such as switches, routers and installation of additional servers in accordance with the Organization needs.
- Providing management of technical support on endpoint management, WAN/LAN, CCTV technology and PABX telecommunications.
- Providing troubleshooting with desktop support services for WCSIP users in multiple locations with a team of 2 IT officers.
- Coordinating in building, imaging, and deployment of new computers, laptops, mobile devices, and IT peripherals for WCSIP staff.
- Maintenance of existing Anti-Spam and anti-virus systems and the setting of new Anti-Spam policies
3. Other IT Related Task
- Providing IT technical assistance on developing fully fledged applications website application according to Organization's needs i.e. WCS Connects and MALEO APP.
- Coordinates training and HR Induction as for orientation for new technology users and helps them become familiar with the organization equipment and networks.
- Developing IT strategic planning (medium and long term) in order providing IT services for the Organization.
- Supervising IT officers; assign work programs, set performance expectations, develop performance measures, conduct performance evaluations, provide coaching, feedback, and administering progressive discipline if needed.
- Financial Planning, including managing the relevant IT budget and providing costing for all future developments and upgrades.
- Assist WCS Indonesia admin programs to support and organize meeting and or event related to IT such as online and offline platform.
MINIMUM REQUIREMENTS:
- Bachelors or Diploma degree in information system, computer system or a related degree.
- Experience with several Operating System such as Windows, Macintosh, and LINUX
- Experience and/or knowledge off various networking system concepts (if having certificate of any networking would be an advantage)
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design.
- Experience with mobile phone OS such as Android and iOS.
- Willingness to work under pressure with interruptions and challenging task. 7. Ability to courteous and helpful. 8. Be able to communicate clearly and precisely.
- Physical ability to perform essential job function and
- Having high motivation in learning.
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