POSITION: Health Information System (HIS) Resource Center Consultant
Background and Justification
JSI is a public health management consulting and research organization dedicated to improving the health of individuals and communities throughout the world over the last forty years. The Country Health Information Systems and Data Use program (CHISU) is a five year USAID funded cooperative agreement (2020-2025) led by JSI and focused on strengthening health information systems (HIS), enabling sharing of data between systems and its use, and supporting countries' self-reliance by enhancing capacity for local leadership and engagement in every aspect of health data.
CHISU Indonesia will support the Ministry of Health (MOH) of Indonesia, in their efforts to realize the digital health transformation strategy through strengthening governance, systems and interoperability, and data analysis and use to improve MNH, TB and Health Financing outcomes in Indonesia.
A central component of this transformation is the HIS Resource Center, which is currently under development. This center is envisioned to be more than just a repository; it aims to be a dynamic platform that will house policies, regulations, clinical protocols, and technical guidelines. The center will also feature user-friendly interfaces, discussion forums, and a comprehensive knowledge base, all tailored to support Indonesia's digital health transformation. Furthermore, the center will be equipped with features like administered public user-generated content, regular article and video updates, and a structured content schedule, ensuring its continued relevance, currency, and user-centricity.
In pursuit of this goal, CHISU calls upon experienced professionals to join as a HIS Resource Center Consultant. This role will be key in developing the HIS Resource Center, making it a valuable and innovative resource in Indonesia's digital health transformation.
Place of Performance: Jakarta, Indonesia
Estimated Period of Performance (to be finalized prior to signing of consulting agreement): August 2024 - December 2024
Activity Manager and Reporting Structure: The HIS Resource Center Consultant reports to the Senior HIS Governance Specialist for CHISU in Indonesia.
Purpose and objectives of the consultancy:
The HIS Resource Center Consultant will be responsible for the following activities:
● Work with the CHISU Indonesia Senior HIS Governance Specialist to refine the HIS Resource Center team within the Pusdatin to manage the HIS Resource Center.
● Routine coordination with relevant stakeholder in the Ministry of Health.
● New post and regular article updates in the knowledge management system and SSOT.
● Involve in the content development of TWG recommendations.
● Improve resource center UI-UX based on the KMS development plans.
● Google analytic optimization for recommend potential content development and search engine optimization.
● Arranging monthly report in every coordination.
● Support the exit strategy documentation.
Expected Deliverables:
| Deliverable # | Timeline | Deliverable |
| 1 | August 31, 2024 | ● Post new content and provide regular article updates in the knowledge management system (KMS). ● Contribute to the content development of Technical Working Group (TWG) recommendations. ● Improve the UI/UX of the resource center based on KMS development plans. ● Optimize Google Analytics to recommend potential content development and enhance search engine optimization (SEO). ● Collect minutes of meetings (MoM) from respective discussions on a monthly basis. ● Provide detailed monthly reports on the progress of activities. |
| 2 | September 30, 2024 | ● Post new content and provide regular article updates in the knowledge management system (KMS). ● Contribute to the content development of Technical Working Group (TWG) recommendations. ● Improve the UI/UX of the resource center based on KMS development plans. ● Optimize Google Analytics to recommend potential content development and enhance search engine optimization (SEO). ● Collect minutes of meetings (MoM) from respective discussions on a monthly basis. ● Provide detailed monthly reports on the progress of activities. |
| 3 | October 31, 2024 | ● Post new content and provide regular article updates in the knowledge management system (KMS). ● Contribute to the content development of Technical Working Group (TWG) recommendations. ● Improve the UI/UX of the resource center based on KMS development plans. ● Optimize Google Analytics to recommend potential content development and enhance search engine optimization (SEO). ● Collect minutes of meetings (MoM) from respective discussions on a monthly basis. ● Provide detailed monthly reports on the progress of activities. |
| 4 | November 30, 2024 | ● Post new content and provide regular article updates in the knowledge management system (KMS). ● Contribute to the content development of Technical Working Group (TWG) recommendations. ● Improve the UI/UX of the resource center based on KMS development plans. ● Optimize Google Analytics to recommend potential content development and enhance search engine optimization (SEO). ● Collect minutes of meetings (MoM) from respective discussions on a monthly basis. ● Provide detailed monthly reports on the progress of activities. |
| 5 | December 31, 2024 | ● Post new content and provide regular article updates in the knowledge management system (KMS). ● Contribute to the content development of Technical Working Group (TWG) recommendations. ● Improve the UI/UX of the resource center based on KMS development plans. ● Optimize Google Analytics to recommend potential content development and enhance search engine optimization (SEO). ● Collect minutes of meetings (MoM) from respective discussions on a monthly basis. ● Provide detailed monthly reports on the progress of activities. |
Qualifications:
Education:
● Bachelor's or master's degree in information technology, Social Science, or a related field.
● Proven more than 2 years' experience in product management and knowledge management systems.
Product Management Skills:
● Possess a deep and technical understanding of the product features, Product Requirement Documents (PRDs), and Acceptance Criteria for our Knowledge Management System.
● Conduct user testing and gather valuable customer insights using both internal and external data analytics tools.
● Analyze user test results using relevant and measurable key metrics to guide product enhancements and improvements.
● Oversee every aspect of the software and content development lifecycle, from ideation to deployment.
● Deep understanding of various programming languages (Python, SQL, etc) to develop product documentation.
Content Development Skills:
● Develop a content roadmap and strategy that aligns with organizational goals.
● Identify the key informational architecture to prioritize content development, ensuring that our KMS provides relevant and valuable knowledge resources.
● Demonstrate a deep understanding of instructional writing in multimedia content delivery systems, making our content engaging, informative, and easy to understand.
Analytical Skills:
● Utilize analytical tools and methodologies to make data-driven decisions and continuously improve our Knowledge Management System.
● Implement data-driven strategies to optimize the user experience and content relevance.
Communication Skills:
● Collaborate effectively with cross-functional departments, including design, development, sales, and customer support to ensure the successful execution of the KMS roadmap.
● Communicate product updates and milestones to stakeholders in a clear and concise manner.
Proficiency:
● Proficient in Python for data analysis and technical communication.
● Strong familiarity with HTML and CSS for content structure and presentation.
Application Deadline: August 7, 2024
Potential Start Date: August 22, 2024
How to apply
Interested candidates who meet the qualifications should submit an application to chisu-indonesia@id.jsi.com and reference the job title: Health Information System (HIS) Resource Center Consultant. Due to the anticipated volume of applications, only shortlisted candidates will be contacted. We appreciate your understanding and the time taken to apply.
Salary commensurate with experience.
JSI/WEI is a child-safe organization, and the safety and wellbeing of children is a priority of our organization. We have robust recruitment procedures to ensure that all staff are suited to work with the children served by our program.
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