About the organization:
Yayasan Relief Islami Indonesia (YRII) is an independent humanitarian and development organization. YRII, previously Islamic Relief Worldwide in Indonesia as globally with Islamic Relief Worldwide we have been fighting poverty and injustice for 30 years, in a world where more than three billion people still live in poverty
Country Purpose:
Islamic Relief Worldwide in Indonesia has been operating since 2003 and officially became Yayasan Relief Islami Indonesia in January 2022. The objective of the Yayasan Relief Islami Indonesia program is to contribute to the social welfare of the Indonesian people and to alleviate suffering. The main sectors for the program include:
• Water, Sanitation and Hygine Promotion
• Sustainable livelihood
• Health and Nutrition Child Welfare
• Shelter
• Disaster Risk Reduction
• Climate Change
• Seasonal Program
The geographical area: NTB, Aceh, Central Sulawesi, West Java, and Jakarta Province will be expanded to all regions of Indonesia according to the development of the organization. The implementation of the program is carried out directly by YRII or through cooperation partners.
Yayasan Relief Islami Indonesia is seeking a Donor Care Officer based in Jakarta (Preferable applicant with domicile in Jakarta and its vicinity)
Scope of Roles:
- Prepare a comprehensive public fundraising strategic plan
- Prepare a draft in the form of information or material for zakat, infaq, shodaqoh, and wakaf (ZISWAQF) and non-ZISWAQF programs for blasting (Email, WhatsApp, SMS) with the right formulation
- Exchange opinions and views on programs of interest to acquisition donors (new donors) and existing donors
- Coordinate with marketing communications for the “Winning Program,” which will be offered to digital and offline partners
- Building new partnerships based on personal donors with digital fundraising officers and media marketing
- Achieving targets from each fundraising projection that has been prepared every month from the public segment
- Increase public awareness of Islamic Relief Indonesia’s vision, mission, and programs with the right formulation through blasting materials
- Improve Islamic Relief’s image and reputation as a leading humanitarian organization through blasting up-to-date implementation reports
- With a program coordinator to develop program packages that are highly sought after by donors and can be marketed
- Optimize social media to create a donor forum to socialize and brand awareness for each program that is currently active and sought after by donors
- To participate in major events such as donor gatherings, donor events or studies on the interests of each donor
- Responsible for every online and offline event activation (coordinating with event marketing) carried out in order to improve the fundraising program
- Coordinate to organize offline events by targeting visitors as new donors or targeting priority banking customers to capture public databases
- Managing databases and categorizing existing donors based on the interests of each donor’s program
- Conducting incoming and outgoing calls (careline) from existing donors and acquisition donors
- To utilize the database for brand awareness to disseminate ZISWAQF and non-ZISWAQF program materials through WA blast / Email Blast, call, and SMS (FAQ) with standard templates
Requirements:
- Bachelor degree or more in relevant fields.
- Knowledge of the fundraising sector in Indonesia
- A 2-year experience of managing customer or donor sector
- A proven record of successful customer handling achievement
- Experience of undertaking a range of tasks requiring a high degree of discretion, sensitivity and negotiating skills.
- High know-how in donor acquisition and retention
- Well-developed IT skills and knowledge of Microsoft Office, in particular for presentation purposes
- Having proven effective in relation and networking with general public companies, charity organizations, and key stakeholders for fundraising purposes
YRII is a faith-based government organization that respects diversity and inclusiveness. Applicants from diverse religions, gender, race, and physical impairment are encouraged to apply
Accountability:
All YRII team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field project
Safeguarding:
Yayasan Relief Islami Indonesia participates in the inter-agency Misconduct Scheme to ensure that our operations and programs, staff, representatives, children, young people, and people at risk are protected against the risk of harm abuse, and SEAH. With a zero-tolerance approach, YRII is committed to responding appropriately and constructively to any information related to safeguarding issues during the recruitment process.
How to apply :
Please submit your application by completing the application form through this link:
https://bit.ly/IR_Job_Application_Form_2025
Applications submitted directly to Yayasan Relief Islami Indonesia Office will not be considered. Only short-listed candidates will be contacted.
The deadline for submitting applications : April 25th, 2025
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This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.
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