IT Manager
The Role
Under the direction of the Operations Lead, the IT Manager will be responsible for setting up and ensuring the functioning of IT systems and office equipment located in the PROAKTIF Project Office in Jakarta and will support all IT needs of PROAKTIF staff and visiting consultants. The IT Manager will be responsible for all operational aspects of the ITS policies and procedures and matrix coordination with the IT unit of the DT Global Indonesia Office for compliance with the DT Global IT guidelines, regulations and technical matters.
The IT Manager is also expected to manage and remove IT roadblocks and potential risks, play a key role in helping to identify and anticipate the program's future technology needs, as well as improve efficiencies with current systems. He/she will ensure that the program's IT services and systems are maintained and kept up to date. He/she will also provide IT support across the program, including close coordination with and support to the TNP2K teams and MIS and KM systems.
Click on the link or copy-paste it to access the full Terms of Reference for this position:
Program Background
PROAKTIF is the next phase of the Towards a Strong and Prosperous Indonesian Society (MAHKOTA) program (2015-2023) and will support Australia's long standing strategic partnership with the Vice President's Office. In addition to providing leadership and mandated authority to the National Team for the Acceleration of Poverty Reduction (TNP2K - a policy think tank within the Vice President's Office), the Government of Indonesia (GoI) is increasingly funding the operational costs of the Secretariat. Australia is the primary donor for the TNP2K Secretariat. This longstanding partnership has contributed to Australia and Indonesia's joint goals to address poverty and inequality, reduce barriers to inclusive economic growth, and maintain stability.
PROAKTIF has two outcomes which emphasise Australia's intent to support and empower the TNP2K Secretariat over the next three years: 1) TNP2K makes an effective contribution to reforming and improving poverty alleviation programs in Indonesia, and 2) As an enabling facility, PROAKTIF optimises TNP2K performance, including in the promotion of GEDSI and performance monitoring.
The PROAKTIF team will support the work of the TNP2K Secretariat to fulfil its mandate to reform and improve GoI's long term poverty alleviation efforts.
About DT Global
DT Global partners with communities, governments, and the private sector to provide award-winning, technical expertise focused on promoting local leadership and global accountability to deliver innovative, sustainable, data-driven solutions and inclusive development.
DT Global—launched in 2019—is built on legacy companies AECOM International Development's Services Sector, Development Transformations, IMC Worldwide and Cardno International Development. Together, we bring over 60 years of experience, relationships, networks and technical excellence to improve lives around the world on behalf of our partners, clients, and stakeholders. To fulfill its profit-for-purpose mission, DT Global is a key donor to the DT Institute, an independent not-for-profit organisation, in support of DTI's efforts to test new ideas or expand on donor partner priorities with the aim to improve as many lives as possible.
With corporate offices in Australia, USA, the United Kingdom, and Spain, in addition to project field offices around the world, DT Global implements projects funded from a wide array of clients, including DFAT, MFAT, DFID, USAID, EU, NC, and other public and private stakeholders. We value learning, research, and rapid program adaptation in response to changing realities on the ground. Together with our global team of experts, we are building technical capabilities across sectors in order to deliver high-quality interventions and transform lives around the world.
For more information, please see www.dt-global.com
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About You
It is expected that the successful candidate will possess the following:
- Bachelor's Degree in Computer Science or comparable formal education background and 5 years of relevant working experience.
- Installing/supporting/maintaining a wide range of IT infrastructure systems (Windows Servers, Windows PCs, Backups, Printers, Scanner, Voice, Recorders, etc.)
- Demonstrated/advanced PC and Server support experience
- Experience or basic knowledge of Windows Server 2008/ 2012, MS Office 2010/2013/ 2016 for Windows, Office 2016 for Mac, Win 7 Pro/ Win 10 Pro, Office365, McAfee Suite (HIPS, ePO, Client Proxy, DLP Endpoint, Antivirus & Antispyware), Symantec/ Veritas Backup Exec 2012/ 2015 and Symantec/ Veritas DLO
- Knowledge of basic programming or configuration of various workplace applications, including VB, MS Office (macro, MS Access, etc), Office 365 (SharePoint, Flow, PowerApps, etc) Zoom, Webex and other virtual meeting platforms.
- Experience in SharePoint configuration and maintenance is an advantage.
- An IT professional, with a good work ethic, customer-focused, proactive, with the ability to multitask with minimum supervision in a team-work environment and a strong desire to complete tasks in a timely manner as directed
- Sound communication and inter-personal skills, and proficiency in English both verbal and written.
- Familiar with Microsoft 365 environment especially managing Microsoft 365 tenant including Sharepoint, Teams, Office Applications, and Microsoft Power Apps.
- Preferable having experience in developing automation systems using PowerApps, Microsoft Flow, Sharepoint, Dataverse
Remuneration
The remuneration level at which the position is engaged is 5C under the PROAKTIF National Salary Scale and will be based on the successful candidates' relevant skills and experience. This is a fixed-term position.
Why join PROAKTIF?
At PROAKTIF, you will be part of a high-performing, innovative and collaborative team that provides analysis and advice on key policy areas in longstanding partnership contribution to Australia and Indonesia's joint goals to address poverty and inequality, reduce barriers to inclusive economic growth, and maintain stability.
HOW TO APPLY
Please submit
A combined 1 (one) pdf file consists of your CV and a cover letter addressing the Selection Criteria, Essential Experience and Knowledge, and Desirable.
APPLICATIONS CLOSE 11 Feb 2023, 17h00 Jakarta time.
Should this role be of interest, we encourage you to apply as soon as possible. Kindly note only shortlisted applicants will be contacted.
DT Global is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. We are committed to Safety and the Prevention of Sexual Abuse and Harassment (PSEAH), and bribery prevention. DT Global is an equal-opportunity employer and we encourage women, men, people with diverse backgrounds and people living with disabilities to apply. This program is funded by the Australian Government and Managed by DT Global.
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