Marketing & Communications Manager
Muntigunung Community Social Enterprises
Who we are
Muntigunung Community Social Enterprises is a group of mission-driven businesses creating sustainable livelihoods in one of the most remote and dry regions of Northeast Bali.
The initiative emerged from a long-standing community development program aimed at addressing economic vulnerability and creating sustainable income opportunities for local families.
Working closely with communities, we operate across sectors including food production, crafts, and trekking experiences. Each initiative is designed to build skills, strengthen resilience, and create long-term economic opportunities.
We collaborate with partners across hospitality and retail to bring locally produced goods and experiences to market, while continuously working to improve our environmental practices in a challenging natural environment.
Role Summary
The Marketing & Communications Manager will lead the development and implementation of marketing and communications for the Muntigunung Community Social Enterprises.
This is a newly created role, responsible for building marketing structures, processes, and brand direction from the ground up. The position is part of a 2-year pilot initiative focused on strengthening the business development of the social enterprises, with a review after the first year.
The role requires a highly proactive and hands-on individual who takes initiative, works effectively across different teams, and turns ideas into action.
The Manager will develop a strong, unified brand, define clear positioning across products and experiences, and ensure that all communication efforts contribute to sales growth and long-term impact.
Working closely with the social enterprises, this role combines strategic thinking with day-to-day execution, while guiding the Marketing & Communications Coordinator and external specialists.
By strengthening sales and visibility through effective marketing and communications, this role contributes to more stable income opportunities for communities in Muntigunung and supports continued economic development in a historically underserved region of Bali.
Key Responsibilities
Strategy & Brand Development (Primary Focus)
- Develop and implement an overarching marketing & communications strategy
- Define brand positioning, messaging, and storytelling framework
- Lead the development and rollout of a unified umbrella brand
- Coordinate brand development processes with external designers and partners
- Ensure alignment across all enterprises (Food, Handicrafts, Trekking, Batik)
- Define channel strategy (social media, website, email, partnerships)
- Set content direction and priorities
- Oversee paid marketing strategy and budgets
- Plan and oversee marketing campaigns across channels (products, tourism)
- Ensure consistent brand presence across all platforms
- Lead the development and ongoing improvement of the website
- Coordinate external web developer and ensure clear briefs and timelines
- Ensure the website supports sales, storytelling, and user experience
- Align website structure and content with brand and marketing strategy
- Initiate and maintain coordination with the management of each social enterprise
- Manage and guide the Marketing & Communications Coordinator
- Define workflows, priorities, and planning processes
- Review and approve key content and materials
- Build and manage relationships with external partners (designers, agencies, media)
- Define KPIs (sales, engagement, reach, partnerships)
- Track performance across channels and campaigns
- Translate insights into improvements and strategic adjustments
- Report progress to the management team
- Plan and manage the annual marketing budget
- Track spending and ensure efficient use of resources
- Prepare regular progress and performance reports
- Support structured planning and documentation of marketing activities
Essential
- 5+ years of relevant experience in marketing, branding, or communications, with demonstrated ability to lead initiatives and work independently
- Strong strategic thinking and planning skills
- Experience building or managing brands
- Strong writing and storytelling ability in Bahasa Indonesia and English
- Experience managing teams or external partners
- Fluent in Bahasa Indonesia and English
- Experience in social enterprises, NGOs, or sustainable brands
- Experience in tourism, lifestyle, or Fast-Moving Consumer Goods sectors
- Familiarity with the Indonesian market
- Strategic but hands-on
- Entrepreneurial and resourceful
- Strong leadership and communication skills
- Comfortable building systems and processes from scratch
- Culturally sensitive and grounded
- Willing to learn and grow
- Must be eligible to work in Indonesia
- Full-time position (40 hrs/week, 18 days leave/year)
- Bali-based / Hybrid (primarily work from home, with regular travel within Bali for coordination with teams and partners)
Send your application email to hr.muntigunung@gmail.com and tell us why you are the best person for this job. Put 'Marketing & Communications Manager' in the subject line and attach your CV.
Important: DO NOT include any additional attachments other than your CV.
Only successful candidates will be contacted for testing and interview.
Application Deadline: Sunday April 19, 2026, midnight
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